At Mia Strada London, we want you to be completely satisfied with your purchase and we hope you'll absolutely love your items, we actually believe you'll get lots of comments on how good they look on you, and we hope you'll be kind enough to shout about us.

However, if you are not satisfied with your purchase, you can return the products to us for a full refund if you haven't worn the items except to try on (excludes underwear unless faulty). After that we are pretty flexible.

Please contact us within 30 days of placing your order at

Please keep your garments in their original packaging when you return them to us and notify us immediately if you are sending items back.

We cannot refund the items until we have received them at our studio, so we recommend using a recorded delivery.

Please send the items back to:

Mia Strada London, 161 Central Road, Worcester Park, Surrey KT4 8DT

As soon as we receive your return we aim to process this as soon as possible, any monies due for refund should appear back to the original method of payment within 7 – 10 days.